H.A.D. HELP PAGE
Only basic Help information is provided here. If you need further assistance contact us by phone or email. Access contact details here
Overview
This site, in keeping with normal practice, is designed for a standard screen resolution(1024x768). The heading and menu areas of the screen have a fixed position and do not move; it is only the main contents window that can be scrolled. Text is set to 16pt Arial.
If you use the lower screen resolution (800 x 600) with a magnified view, you may not see all the contents. Use the scroll slider control at the bottom to view unseen parts, or use the 'Smaller' text feature.
The search option available in normal view will not be visible. To use search, select 'Sitemap' in the header and then select search from there.
Opening the Site
When you access the H.A.D. site the Home page is shown
This contains a number of areas:
1. Header
This covers the whole width of the screen with a green background, and identifies the HAD pages. It includes three other components:
H.A.D. Logo
Quick Links
EmailUs
A link to contact HAD by e-mail. It will open your email page with addressee as 'had@mistral.co.uk.'. Create an email subject, add the details of your query in the content portion and finally send the mail to us. If you wish to cancel this request, just close the window without sending.Help
is the link to this page.Sitemap
A link to another screen containing a list of all links on this site. It maybe useful to see what subjects are available, or if you cannot locate the subject area you require.Directions
A link to another screen providing maps and information on how to get to us.Text Size
This contains three buttons to alter the text size of the contents area of the screen.
Use 'Larger' to increase size, 'Smaller' to decrease size and 'Normal' to reset size to initial setting. It will work for most browsers which has 'javascript enabled'; this is the normal default setting.
If you wish to change the scripting setting ask for help. In WINDOWS systems it is buried in Tools/InternetOptions/Security; Using default settings will enable script.
If you still cannot change the text size, try the alternative options:
(a)Preferred choice is to lower screen resolution, although this changes the size for everything viewed. This can be done from the desktop screen; right click in open space followed by 'Settings' tab and move resolution slider control towards less for 800x600; then Apply. Use a similar procedure to reverse it and select 1024x768.
(b)Using browser control 'View', 'Text Size' and select an option; Largest, Large, Medium, Small, Smallest, may not work. There is no reset option.
(c)Hold down CNTRL key and use mouse scroll wheel in either direction until OK. There is no reset option. The main contents portion will be seen OK, but some areas of the screen will be repositioned and unavailable in very large text. It only has a limited usage.
(d)Internet Explorer only: Use Microsoft Magnify and enter 'Run' to messages. The screen will be split with magnified text above in a new window. Use the option which follows the mouse. This setup is particularly unfriendly and is NOT recommended.
2. Menu Links
This is the area on the left of the screen in light green, with a list of subject areas. Use these to go to a new page where more information is available. The first item is special and provides the same functionality as the browser 'Back' control; returning you to the previous viewed page. If this does not work you do not have 'browsing history' enabled.
3. Footer
This is the area at the bottom of the screen in light yellow. It contains basic contact information.
