Discussion on Dial-a-Ride services in Havering

On 4th December 2009 LinkFM held a phone-in for local community problems. Part of this broadcast covered a complaint from resident Patricia Moss about the poor service provided by the London run Dial-a-Ride service.
Replies were made from a studio panel consisting of:
Mike Weston, Operations Director for Transport for London, Surface Transport
Michael Lloyd, A Trustee for HAD
Deborah Rogers, Age Concern Havering, Active Living
Pam Light, Councillor for Harold Hill Ward
and by phone with
Sharron Peel, Chief Executive HAD

Ensure when booking it is for a Return Journey and to improve the service please complain about all failed journeys. If you missed this broadcast, listen here (35.5 mins). Use control panel to adjust playback.